Artificial Intelligence

After years of experimentation with artificial intelligence, retailers are striving to embed consumer insight directly into everyday commercial decisions. First Insight, a US-based analytics company specialising in predictive consumer feedback, argues that the next phase of retail AI should be epitomised by dialogue, not dashboards. Following a three-month beta programme, First Insight has made its…

This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. AI coding is now everywhere. But not everyone is convinced.   Depending who you ask, AI-powered coding is either giving software developers an unprecedented productivity boost or churning out masses of poorly designed code…

A new technology from digital banking platform Plumery AI aims to address a dilemma for financial institutions: how to move beyond proofs of concept and embed artificial intelligence into everyday banking operations without compromising governance, security, or regulatory compliance. Plumery’s “AI Fabric” has been positioned by the company as a standardised framework for connecting generative…

Earlier this week, MIT Technology Review published its annual list of Ten Breakthrough Technologies. As always, it features technologies that made the news last year, and which—for better or worse—stand to make waves in the coming years. They’re the technologies you should really be paying attention to. This year’s list includes tech that’s set to…

Author: Richard Farrell, CIO at Netcall After a year of rapid adoption and high expectations surrounding artificial intelligence, 2026 is shaping up to be the year CIOs apply a more strategic lens. Not to slow progress, but to steer it in a smarter direction. In 2025, we saw the rise of AI copilots across almost…

In this exclusive subscriber-only eBook, you’ll learn about how the idea that machines will be as smart as—or smarter than—humans has hijacked an entire industry. by Will Douglas Heaven October 30, 2025 ACCESS EBOOK Table of Contents: How Silicon Valley got AGI-pilled The great AGI conspiracy How AGI hijacked an industry The great AGI conspiracy,…

The ETSI EN 304 223 standard introduces baseline security requirements for AI that enterprises must integrate into governance frameworks. As organisations embed machine learning into their core operations, this European Standard (EN) establishes concrete provisions for securing AI models and systems. It stands as the first globally applicable European Standard for AI cybersecurity, having secured…

This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Meet the man hunting the spies in your smartphone In April 2025, Ronald Deibert left all electronic devices at home in Toronto and boarded a plane. When he landed in Illinois, he bought…

Happy New Year! I know it’s a bit late to say, but it never quite feels like the year has started until the new edition of our 10 Breakthrough Technologies list comes out.  For 25 years, MIT Technology Review has put together this package, which highlights the technologies that we think are going to matter…

Hiring at large firms has long relied on interviews, tests, and human judgment. That process is starting to shift. McKinsey has begun using an AI chatbot as part of its graduate recruitment process, signalling a shift in how professional services organisations evaluate early-career candidates. The chatbot is being used during the initial stages of recruitment,…